Record Keeping

Record-Keeping Notice

Effective Date: September 2023

Introduction

Welcome to Palestine Shop. This Record-Keeping Notice explains how we collect, use, and protect personal information obtained through our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We may collect and process the following types of information:

  1. Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, contact details, billing information, and delivery address.
  2. Payment Information: We may collect payment information when you make a purchase through our website, which may include credit/debit card information or other payment details. Please note that we do not store your payment information, and it is securely processed by our payment service provider.
  3. Communication: We may keep records of any correspondence or communication with you, including emails and chat logs.
  4. Website Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, and pages viewed. This information helps us improve our website's functionality and security.

Why We Collect Information

We collect and process your information for the following purposes:

  1. Order Fulfilment: To process and deliver orders you place with us.
  2. Customer Support: To provide customer support and respond to your inquiries.
  3. Legal Compliance: To comply with legal and regulatory requirements, including tax, accounting, and data protection laws.
  4. Marketing: With your consent, we may send you marketing communications about our products and services.

Data Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights

You have certain rights under data protection laws, including the right to access, rectify, or erase your personal information. For more information on your rights and how to exercise them, please refer to our Privacy Policy.

Contact Us

If you have any questions or concerns about our record-keeping practices or your personal information, please contact us.

Changes to this Notice

We may update this Record-Keeping Notice from time to time to reflect changes in our practices or for legal reasons. Please check this page periodically for updates.